FAQs

Why has not my order arrived yet?

We print a garment only on request, so it can take up to 2 weeks before your order arrives. If the order is already longer than 2 weeks in comming, please let us know by mail (info@delicateshop.de) with which order it is. We will solve the problem together with you.

From which countries can I order?

We ship almost worldwide. However, we can not supply some countries for different reasons. Whether your country can be supplied from a shop, you see in the shop exit at the address input.

Can I return my things?

Yes. Just write us a message via email or Instagram with the following information: order date, delivery date, your name and address. Please do not send the clothes back without consulting us.

Something unclear?

If you have not found an answer to your question here, just write us an e-mail (info@delicateshop.de). We will try to clarify all questions.